Mobile Number Portability (MNP) will soon get a bump to the National level as the apex governing body, the Telecom Regulatory Authority of India (TRAI) has begun the process. MNP has been prevalent for quite some time in India. It basically allows one to keep one’s number & still change the service provider. Though this landmark & fundamental freedom drew wide-spread attention in the beginning,...

The apex body for Telecom companies, Telecom Regulatory Authority of India (TRAI) has filed a law suite against Loop mobile for rejecting certain Mobile Number Portability (MNP) Requests. TRAI has alleged in the complaint that Loop mobile citied some reasons which were “not in consonance with the provisions of the Telecom Mobile Number Portability Regulations”. In simpler words, Loop mobile...

Mobile Number Portability (MNP) is proving to be a big hit across India, with 13 million subscribers changing their service provider since November 2010. Users can now freely change their existing numbers to new service providers without going through the trouble of sending hundreds of SMS’s to existing contacts, who would then have to manually save it. The Telecom Regulatory Authority of India...

While Vodafone may be one of the biggest gainers from Mobile Number Portability(MNP), it certainly does not mean there are no unsatisfied customers. With the advent of new media and the rise of Social Media, customers have an outlet to vent if a company isn’t dealing with them satisfactorily. Dhaval Valia, a consumer of Loop Mobile for last six years, switched to VodafoneIndia on April 15...

It has almost been a month since the pan-India rollout of Mobile Number Portability began and some Telecom operators have already started to face the heat from the churn created by the portability. And as it turns out, India’s state-owned BSNL is one of the players worst affected by the MNP. According to the latest figures, about 2.23 lakh subscribers have already left the BSNL network while...

It has just been a little over 2 weeks since Mobile Number Portability was made all available Pan India. Even when we wrote about Haryana specific stats which suggested that Reliance and BSNL lost the most, while the likes of Vodafone, Airtel and Aircel gained significantly. But of course, at a National level the story could be very different because several local factors could come into play in various...

Earlier today, Loop Mobile announced on its website a new service called Loop Mail. It will be SMS based, so it doesn’t even require a GPRS connection. And the type of handset wouldn’t matter either. Your email ID will <yournumber>@loopmobile.in. And to receive emails from your regular accounts, all you have to do it set them to autoforward your emails to your Loop Mail address. Of...

We’ve been following the ‘churn’ from Mobile Number Portability pretty closely.(here and here). BusinessLine has another article with some very interesting information about which way people have moved in Haryana. As I said in my last post on MNP, it isn’t necessary that the same trend may carry over to the rest of the country as some local factors could influence it, but the...

January 20th could finally be the day we get Pan-India Mobile Number Portability. According to a report in Business Line – at least 5 major service providers have confirmed that they would roll out services ‘by next week’. We’ve followed the MNP story from the beginning and if you want to get up to speed go here. 12 days into the MNP regime in Haryana we had analyzed its effect(hat...

This year, the Telecom industry gave us more twists and turns than the ever thickening plots of 2 Christopher Nolan and Stanley Kubrick films combined! I’m not sure how that would work, but basically there were a lot. Many more than we would care for, yet had to keep up because the direct affect it has on our lives. 3 stories played out simultaneously and separately as the year began. But as...