Google’s Android was the first Mobile Operating System (OS) to get the app. Christened as mPassport Seva, the app was under development for some time. Now iOS as well as Windows Phone users will be able to execute majority of procedures needed to complete the Passport Application Process.
Expanding the scope of usage of the app is a very important step as majority of Smartphones will be able to utilize the facility. With mPassport, users can track passport applications, locate Passport Seva Kendra (PSK) and get general information on how to obtain a passport. Under the app’s service menu, one can also calculate the fee to be paid while applying for the passport. Though such an expansion of scope was logical, MEA chose to emphasize the increasing interest and immense public response, to be the core reason.
mPassport Seva is one of the more prominent services under the National e-Governance Plan (NeGP) that is being executed in public-private-partnership mode with Tata Consultancy Services (TCS). Incidentally, TCS is responsible for the development of the app, but, the Passport Seva Project, as a whole, is being executed by Consular, Passport and Visa (CPV) division of the MEA.
What began as a mere informative app development endeavor, soon had to be outfitted with payment facilities to ensure applicants were able to complete all major pre-application procedures. However, applicants still need to make a trip to the regional Passport office to submit physical copies of their documents and exhibit originals to establish authenticity.
e-Governance Projects, specific and relevant to the common citizens have started to receive widespread attention. Coupled with the phenomenal adoption of smartphones, such applications could soon alter the very dynamics of addressing common issues and settling grievances. What do you think?
Image Credits: google play