A TRAI official said, “We have received their (Bharti and Vodafone) responses. The matter is under examination. After analyzing, we will decide our course of action,”. TRAI is investigating this issue by sending a team of its officers to telecom operators’ offices and the telecom ministry has also been alerted to this. “The department of telecommunications (DoT) may also take necessary action at its end,” the official added.
According to a directive issued by TRAI on May 24th,2011 rejection of an application on the premise of contractual obligations can only be done if it is a postpaid connection with a bundled phone or corporate connections. Also all those contacts which have an exit clause which consumers are not complying with.
TRAI has promised some clarity on the issue soon. The dismal performance or adoption of the MNP has made Telecom authority in to seeing why this is happening, Also there are have been many complaints against network operators delaying the porting and in some cases leaving the customer stranded for days and weeks. A thorough standardized and transparent process has to be implemented soon.
Although MNP is not being adopted enthusiastically, we are pretty happy that we have a choice to switch to any network. What about you?