DIALB2B – TradeIndia’s New On-phone Service

TradeIndia is back in news with the launch of DAILB2B service. This service has been started to help buyers & sellers to directly reach the potential business partner. With the help of DAILB2B service you now need not logon to their site to send inquiries or note down buyers/ sellers information. CCE person will perform all this for you over the phone. You are just required to dial 011-43117272 and customer care executive will ask your requirement then search on tradeindia.com and forward you details of five potential buyers/ suppliers through SMS or email you (however CCE refuses to email the details).

b2b

As per Mr. Bikky Khosla, “DIALB2B service has been started to smoothen the process of sourcing for users. They have introduced this service on the basis of customer survey & requirements.” He further adds that by offering this service, TradeIndia has become first company to offer B2B services over the phone.

This concept has been launched long back by JustDail however JustDail also provide information about local restaurants, banks etc. Dail 011-69999999 and get the access to information which you want

Sulekha is also working on same business model. While enquiring about any product on their website, you are required to give your mobile no. & in revert back they will provide you contact details as per your inquiry. Their service is very fast. In few seconds some potential suppliers will also call you to offer their service.

I have analyzed that by this, TradeIndia is just trying to generate leads for its business and by cross-selling these leads they will generate revenue. However, this service will not be able to add much value to their business.

May be someday, IndiaMART will also start offering same service with little amendments and announce as first on phone B2B service provider. B2B companies should start thinking about a new concept or a medium of connecting buyers & sellers instead of copying the business model of each other.

One Response to “DIALB2B – TradeIndia’s New On-phone Service”

  1. ravi
    November 17, 2009 at 3:34 am #

    tried the service its good

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