Sanjay Aggarwal, GM, IRCTC On IRCTC’s growth, API and Future (via WATShow.com)

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Indian Railways Catering and Tourism Corporation (IRCTC), a subsidiary of the Indian Railways is known for bringing a change in Indian Railway Ticketing model; from pioneering online train ticket booking to mobile phone and SMS platforms.

Recently, at Proto.in Delhi Chapter, we caught up with Sanjay Aggarwal, GM, IRCTC who shared some insights of IRCTC as largest and the fastest growing eCommerce website in Asia Pacific.

Here are a few questions that we fired at Mr. Sanjay:-

Q1. IRCTC e-ticketing is a huge success, what are the key factors behind it?

Q2. IRCTC is developing its own API and is also looking for a few tie-ups.

Q3. IRCTC has 6 million registered users, but that’s a small number compared to the total population, how do you plan to penetrate further?

Watch the video below to get your answers:-

By the way, just for the uninitiated, the Indian Railway Catering and Tourism Corporation Limited (IRCTC) is a public sector company set up and fully owned by the Ministry of Railways.

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Shāyon

Shāyon is our resident editor and feels compelled to post everything that comes his way. Of course, exercising his power as an editor, a "Shāyon Adds" usually finds its way to quite a few of the posts at WATblog. Web and related technology is his forté and also does a good job managing a bunch of lazy bloggers when he is done with his set of daily posts.

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