First, they have a messed up download system, which cant deal/identify pop-up blockers, and suggest the use accordingly.

Secondly, the Reliance Calling Card Groups is kind-of forcing/deceiving its customers in USA- by offereing discount-coupns for movies on Phone-cards to register for their Big-Flicks site.
Only after paying for the coupon with calling-card, and registering for the Big-flicks site, the customer will come to know that the coupon only gets him/her all the Trashy movies.

Third, the movies are so expensive, and we get better deals of HINDI movies from American Companies - (BlockBuster.com has hindi movies, limited though).

Fourth, the number of Softwares/ActiveX controls etc. required to be installed by the site are simply too many, junk-loads for a computer.

The site is quite slow too.

I didnt like the experience of the site, and feel deceived, that I payed for a coupon and, have not been able to get movie yet.